Refund Policy

At Fancy Panty København, we want you to be completely satisfied with your purchase.

If you're not entirely happy with your order, we offer hassle-free returns and refunds within 14 days of receipt.

Returning Your Items

To initiate a return, please ensure your items are unworn and securely packed in their original packaging or a suitable alternative. Unfortunately, we are unable to process direct exchanges; instead, kindly place a new order for your preferred items.

Obtaining a Return Label

To receive a return label and facilitate your return process, simply contact us at with your order number and details. We'll promptly provide you with a return label via email.

Shipping Your Returns

Once you've received your return label, affix it securely to your parcel's largest side and drop it off at any Post Office of your choice.

Receiving Your Refund

Upon receiving and registering your returns package, we'll promptly process your refund. You'll receive an email notification confirming the credit amount and reimbursement method, typically returning funds via the original payment method used during checkout. Should you have any questions or require further assistance regarding returns or refunds, please don't hesitate to reach out to us at Your satisfaction is our top priority.